We will use our best endeavours to safeguard the privacy of our website visitors.

What information do we collect?

We will collect personal details appropriate to the service you require. In some areas, this may simply mean registering your name and email details. Other on-line forms will require more information so that all the appropriate elements of your service request will be dealt with in a timely manner.

What do we use personal information for?

There are various reasons that we need to collect personal data. For example, we may need to ask you for your contact details for correspondence purposes. Subject to your agreement we may contact you to either provide information about new products, or get your feedback on how well we are performing. In any event we will only ever obtain information from you that is ‘fit for purpose’ and does not constitute an invasion of your privacy.

Purchases

We guarantee that every online or phone purchase you make from our store is a secure transaction. We do NOT keep any of your credit card or debit card information once the transaction has been processed. All card information is deleted and/or destroyed by shredding directly after each transaction.

Rights

Please note that in agreeing to share these details you have not forfeited your rights as prescribed under the Data Protection Act 1998 and RC Spareparts will continue to apply the same level of care to safeguard your privacy and use of your information across all our services.

Email Messages

We are keen to ensure that we are providing our clients with the products and services that they need. Consequently, you may receive occasional e-mail messages from RC Spareparts on matters that we consider may be of interest to you.

Information to improve our site

We collect web statistics automatically about your visit to our site based on your IP address. This information is used to help us follow browsing preferences on our site so that we can regularly improve our web site. We do not use this information to identify you as an individual and you will remain anonymous, unless you are asked to identify yourself by completing a form.

Cookies

If you complete our online forms, we will use cookies to remember your preferences during your current visit, and any future visits provided the cookie was not deleted in the interim. Your browser help text will contain information about how to refuse cookies from our site should you wish. Refusing cookies from our site will not affect your ability to use our website, although we will not be able to display content that is relevant you on certain pages, nor pre-fill forms with your name and contact details where relevant.
 
For further information regarding this Privacy Statement please contact us.